Signature Images Not Sending in Outlook 2013
Recently, one of my colleagues complained that the signature images not sent to the recipients. According to him, the image looked perfect during the creation of messages. But, the recipients did not receive it in the same way. Since we recently upgraded to Outlook 2013, we thought that the problem had something to do with the new version itself. In addition, what we think actually turned out to be true.
MS Outlook 2013 contains some changes in the way the linked images handled. Unlike previous versions, linked images from Outlook 2013 are not included in emails. The pictures are only linked.
What Happens To Signature Images In Outlook 2013?
It is known that Outlook signatures are in HTML format. However, what goes unnoticed, the fact that HTML signatures do not contain the image files themselves. On the contrary, they only include the HTML code that refers to the location of the images.
In Outlook versions prior to Outlook 2013, these images get placed inside the message itself during the shipment. Also, the reference changed to an internal resource. However, since Outlook 2013, the images are not embedded in the emails and remain only as links. This means that the signature will include a reference to the image, which will be visible to the recipient. However, since the image stored locally instead of online, the recipient will not have the image on their computer. Therefore, see a broken image icon instead of the original image.
Reasons for Outlook Email Signature Image Not Displayed
You see that the problem occurs in Outlook when users create signatures manually in an HTML editor instead of creating them in Outlook Signature Editor. Since the HTML tags used in Outlook Signature Editor enabled, the image of the signature identified at the end of the recipient. Also, the signatures created manually not identified.
In addition, the problem experienced when the user’s signature gets generated automatically through corporate scripts.
Direct Solution to Outlook 2013 Signature Image Not Displayed
There are two solutions to the problem discussed.
- The first solution is to recreate the signature in Outlook Signature Editor. This will allow the signature images to be visible in the email at the end of the recipient.
- The second solution is to configure Outlook 2013 to embed all the linked images in the emails during the shipment.
Follow the Steps to Display Outlook 2013 Signature Image
- Open Run
- Open Registry Editor by entering regedit in the box.
- Browse to the following registry key.
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\Mail - Do right click and select New
- Select DWORD (32-bit) Value from the drop-down menu.
- Name the value as Send Pictures With Document
Note: Take care of the spaces between the words and the spaces between them.
- Right click on the value and select Modify option from the drop-down menu.
- In the Value Data box enter the 1 and click on OK.
- Exit Registry Editor.
Conclusion
The problem comes as a surprise for Outlook users. Many Outlook users are searching solution However, with the help of the solutions mentioned above, users can get rid of the situation. Also, easily send their signature images.