How to Fix Error 0x8004011D, Server Not Available?

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Published By Jamie Kaler
Rollins Duke
Approved By Rollins Duke
Published On August 10th, 2024
Reading Time 10 Minutes Reading

Summary- Frustrated by the Outlook error 0x8004011D: Server Not Available. If your answer is yes, then you have come to the right post. Here in this article, we are going to discuss how to fix error 0x8004011D, the server is not available. Therefore, stay with us until the end of this write-up to learn the methods to fix this error easily. 

Outlook error 0x8004011D is commonly encountered by users while attempting to send or receive emails. This error often arises because of connectivity difficulties with the server or the user’s mailbox, which obstruct the email client’s seamless functioning. 

Outlook error 0x8004011D signifies a problem with the server or the user’s mailbox. Has your Microsoft Outlook PC unexpectedly stopped functioning and disconnected from the Exchange server? If this is the case, you will most likely get the following error message: “Task ‘Microsoft Exchange Server – Sending and Receiving” reported error (0x8004011D): “The server is not available.” Contact your administrator if this condition persists.” Therefore, in this write-up, we are going to explore how to fix 0x8004011D, The server is not available, and errors efficiently and securely. 

When does the 0x8004011D problem in Outlook happen?

Outlook error 0x8004011D often occurs when users attempt to access an Exchange Server mailbox. This issue can also occur during the synchronization process between the server and the local email client, which uses a MAPI-compliant email program like Outlook. Users may get this error if there are connectivity issues, server problems, or corruption in Outlook data files.

The Main Causes for the 0x8004011D Error

  • The error often arises due to problems with the connection between Outlook and the Exchange Server or mailbox, hindering smooth email client functioning. 
  • Slow or interrupted internet connectivity can cause synchronization issues, leading to error 0x8004011D. 
  • Incomplete or corrupted Outlook installation can trigger the error. 
  • Microsoft Outlook profile corruption can cause network issues, profile corruption, or damaged Outlook data files (.OST), which results in error 0x8004011D. 
  • Corrupted or damaged Outlook data files can prevent Outlook from functioning correctly, leading to error 0x8004011D. 
  • Issues with Outlook’s synchronization process can cause the error. 
  • Insufficient management of PST files can lead to corruption, causing Outlook error 0x8004011D. 
  • Problems with the network or Exchange Server can also contribute to the error.

How to Fix Outlook 0x8004011D, The Server is Not Available Error?

Follow the steps below to diagnose and solve the server is not available 0X8004011d issue in Outlook.

Solution 1: Check the server’s configuration and internet connection.

Before you begin with more troubleshooting, ensure that your internet connection is working. Make sure it’s stable and you can visit other websites without problems. If not, try restarting or resetting your router, as well as checking the modem or router cable connection. Also, ensure that the Exchange server is connected and accessible.

Solution 2: Check whether the server is down.

Try logging in to Outlook desktop or the Outlook Web App using a web browser if the internet is functioning properly. If you are unable to log in or the login screen does not load, it means the server is unavailable for maintenance or that there are temporary problems, such as an electrical failure or restart. If so, your only option is to wait for it to reconnect to the internet. As a result, give it some time before trying again.

Solution 3: Restart Outlook and Your System to Solve The Server is Not Available Error 

Sometimes, these errors are the result of short system problems that can be resolved by restarting the system or Outlook application. As a result, shut down Outlook and every other application, give it a minute, and then open or launch Outlook once again. Try restarting the computer if the issue is still showing.

Solution 4: Update Outlook and Windows System 

Microsoft frequently releases updates for Outlook that address a variety of flaws and flaws that might have caused the 0X8004011d error. So, verify and update your Outlook using these steps:

  1. Launch Outlook Application. 
  2. Navigate to “File” then go to the “Office Account” tab. 
  3. Press the “Update Options” and then hit the “Update Now”. 
  4. MS Outlook will connect to the Microsoft server and check for any new updates. If any new updates are available, you should immediately download and apply those to your MS Outlook. 

If this fails to resolve the problem, you can try updating Windows to correct any problems in the operating system. The steps are as follows:

  1. On your Windows Computer, navigate to “Settings” and press “Update & Security”. 
  2. Then, press the “Windows Updates” and then check for Updates. 
  3. Install any newly released updates if there are any.
  4. After installing the Windows updates, restart the system and start the Outlook. Check if the server is not available or if the 0x8004011D error is resolved. 

Solution 5: Repair Outlook Data Files

A damaged or corrupt Outlook data file can also result in send/receive issues. To address them, you can attempt to fix the files using the standard repair option. Follow the below steps:

  • Recreate the OST file in your active Outlook Profile 
  1. Launch MS Outlook and navigate to “File” then go to “Account Settings”.
  2. Select the “Data Files” tab after that click “File Location.”
  3. Copy the OST data file to a folder on your PC.
  4. Then leave MS Outlook and delete the original OST data file.
  5. Open MS Outlook to re-sync it with Exchange Server again and recreate the OST file. 
  • Repair a PST Data File 
  1. Close Outlook and locate the ScanPST.exe tool, which is usually found in the Outlook installation folder. 
  2. Run ScanPST.exe and go to the location of your PST or OST files.
  3. Follow the on-screen instructions to repair the damaged data file. 

If you want an easier way to repair the PST file then we suggest you use an expert-recommended solution, which is Turgs PST Repair software. With the help of this software, you can easily repair corrupted and damaged PST data files in bulk at once for a simple Outlook data file recovery in case of any unexpected issues.

Solution 6: Repair Outlook Profile to Solve 0x8004011D Issue

A damaged MS Outlook profile might also cause this issue. To resolve them, consider fixing the profile using the built-in repair option. The steps are as follows.

  1. Navigate to the “Control Panel” then go to “Mail” and then “Show Profiles”. 
  2. Select your profile. 
  3. Then, press “Properties” then “Email Accounts”. 
  4. Now, go to the “Email” tab, choose your account, and press “Repair”. 
  5. After the repair process is completed, restart the Outlook application. 

Solution 7: Check Exchange Server Database Integrity

Contact your Exchange Server administrator to ensure the database’s integrity. If there are problems with the database’s integrity, administrators might need to make repairs or restore it from a backup.

Solution 8: Address Issues with the User’s Mailbox

Contact your Exchange Server administrator to see whether your mailbox has hit its storage limit or has experienced any other problems. If required, request a higher mailbox storage quota or archive older emails to free up space.

If you want to easily free up space on mailboxes then you can split the data files, you can use an automated solution such as Turgs PST Splitter software. It is an effective, reliable, and easy-to-use software. Use this software to keep your mailbox at the correct size and avoid issues like 0x8004011D.

Solution 9: Temporarily Disable Firewall or Antivirus Software to Fix 0x8004011D Error

To test if the problem is resolved, for a moment disable your antivirus or firewall application. If the mistake has been addressed, re-enable the security program and include Outlook as an exception to avoid future difficulties.

Solution 10: Disable Add-Ins

Although add-ins can enhance your Outlook experience, they can sometimes cause problems, particularly if they are installed via third-party software or programs. To figure out whether add-ins are causing the issue, follow these steps:

  1. Close MS Outlook and click “Windows+R”, it will open the “Run” dialog box. 
  2. Now, type “outlook.exe/safe” and then click the “Enter” key or hit the “OK” button to start Outlook in safe mode. 
  3. Click “File” then click the “Options” button and choose “Add-ins”. 
  4. Press the “Go” button at the bottom, next to “Manage Add-ins”.
  5. In the “COM-ADD-ins” dialog box, uncheck all checkboxes against the add-ins. 
  6. Press “OK” to disable the add-ins. 
  7. Once the add-ins are disabled completely close the Outlook safe mode. 
  8. Then, restart Outlook normally. 
Solution 11: Disable Cached Mode

Some Cached mode also causes issues like this, to disable cached mode follow the below steps: 

  1. Open Outlook, go to “File” then “Account Settings” Again go to “Account Settings”. 
  2. Choose the Exchange account and then press “Change”. 
  3. Under Microsoft Exchange Server, unselect the “Use Cached Exchange Mode” box. 
  4. Press “Next” and “Finish”. 

To ensure that you never lose important emails or data due to errors like 0x8004011D, it’s important to regularly back up your Outlook mailboxes. Using a reliable Outlook backup software like Turgs Outlook Backup Software. This is a simple and effective way to create regular backups of your mailboxes. This not only protects your emails, contacts, and calendar events but also ensures that you can quickly restore your data if something goes wrong. By keeping regular backups, you can have peace of mind knowing that your Outlook data is safe and recoverable at any time.

FAQs

Q1: What is Outlook error 0x8004011D?

Outlook error 0x8004011D occurs when there is a problem with the connection between Outlook and the Exchange Server, often related to server unavailability, connectivity issues, or corruption in Outlook data files.

Q2: How can I determine if an Outlook add-in is causing the error?

To check if an Outlook add-in is causing the error, start Outlook in safe mode by using outlook.exe/safe, disable all add-ins, and then restart Outlook normally. If the error is resolved, re-enable the add-ins one by one to identify the problematic one.

Q3: How do I repair corrupt Outlook data files to fix the error?

To restore damaged Outlook data files, you can:

  1. Recreate the OST file by deleting the old one and letting Outlook regenerate it.
  2. Use the ScanPST.exe tool and follow the instructions to repair PST files.
  3. If you want to easily repair your PST files then, consider using the aforementioned automated software for more secure and efficient repairs.

Q4: What if none of the solutions work to fix the 0x8004011D error?

If none of the solutions work then you should contact your Exchange Server administrator or IT support for further assistance. There may be deeper issues with the server or your mailbox that require professional help.

Conclusion

Fixing the Outlook problem “0x8004011D, The Server is Not Available” isn’t as difficult as we believe. You could fix the issue by using the manual procedures we described in this article. This error is often caused by an outdated Outlook profile, which stops Outlook from sending or receiving new emails because it cannot connect to the mailbox server. 

To resolve the issue 0x8004011D, you can set up a new Outlook profile or repair the PST file by using the expert-recommended automated software. Furthermore, to avoid data loss and ensure that your important emails are always safe, consider using the above-mentioned backup utility. Regularly backing up your mailboxes ensures that you can quickly restore your data if issues arise and you’re unable to fix the issue. Don’t forget to back up your Outlook data regularly to avoid future issues