Why is Hotmail Not Working on My Apple Mail? Solved

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Published By Jamie Kaler
Rollins Duke
Approved By Rollins Duke
Published On December 30th, 2024
Reading Time 6 Minutes Reading

Are you also troubled with your Hotmail account, which is not working with your Apple Mail? Yes, you have landed on the right page. This blog is going to explain the best methods and tips to resolve “the Hotmail not working on Apple Mail or Mac Mail” issue using the top 8 methods.

Hotmail which is also known as Outlook.com is a widely used email service around the world, however sometimes happens when users face a “Hotmail not working on Mac Mail” issue because of configuration or any other problem. But this situation is very frustrating for all users and experts.

So don’t worry, here we are going to explain all the possible methods to resolve it with complete information.

Why Hotmail is Not Working on Mac Mail?

There are multiple causes which why users are not capable to connect Hotmail to Apple Mail efficiently. And before starting the process, it is necessary to understand why it happens. So that we can solve it easily.

  • Stable Internet: Ensure your internet connection is working well and stable.
  • Outdated Mac Mail Version: Or might be you are using an outdated version of Apple Mail. If yes, then please update it first and then try to connect.
  • Wrong Steps: Also, sometimes users don’t know the right or complete process which appears as “Hotmail not working on Apple Mail” this issue. So, make sure you are following the right steps.
  • Hotmail password not working on Mac: This is another reason for this error. Now you have to keep two-step authentication enabled and use the app password of the Hotmail account. because now Microsoft applications are working with Modern Authentication. So, these settings are required to resolve the “Hotmail not working on Mac Mail” error.
  • Corrupted Cached Files: As we know Mac Mail saves cached files on MacOS. Might be these files are corrupted, so delete these files and then try again.

After knowing all the possible reasons, which cause this issue. Now let’s learn how can we solve it.

How to Solve the “Hotmail Not Working on Apple Mail” Issue?

Here are the seven tricks to solve this problem, all the methods are given below one by one to fix “Hotmail not working on Mac Mail”.

#1: Delete Cached Files

  1. Start the “Finder”.
  2. Choose “Go” >> “Go to Finder”

    go to finder

  3. Use the given command
    ~/Library/Preferences/
  4. Hit on the “Enter”
  5. Locate this file from the appearing files: “com.apple.mail.plist”.
    Hotmail not working on mac mail
  6. After locating the file, right-click on it and hit “Trash”.

    move to trash

  7. After doing this, start your machine again.
  8. Lastly, try to reconnect your accounts.

#2: Fix “Hotmail Not Working on Apple Mail” by Updating Version

  1. Head to the Menu of Apple Mail.
  2. Select the “System Preferences”.
  3. And then, hit on the “Software Update”.
  4. Lastly, locate the new version and update it.

#3: Ensuring Server Settings

Use these server details to prevent from “Hotmail not working on Mac Mail” problem.

  • IMAP Server: – https://imap-mail.Outlook.com/
  • IMAP Port: – 993
  • SMTP Server: – https://smtp-mail.Outlook.com/
  • SMTP Port: – 587

#4: Try to Reconnect Accounts

  1. Start your Apple Mail.
  2. Head to the “Settings” >> “Accounts”
  3. Select Hotmail and (-) to remove the account.
  4. After that, choose (+) and provide login details.

#5: Check Auto-Forwarding Settings

  1. Go to “Menu” >> “System Preferences”.
  2. After that, select “Mail” >> “Accounts”
  3. Select your connected Hotmail account.
  4. Locate your “Outgoing Mail” to fix the “Hotmail not working on Apple Mail” error.
  5. Verify that your “Forwarding” option is enabled.

#6: Verify Firewall Interference

Sometimes Firewall interrupts while connecting the accounts, so make sure your Firewall is not blocking your Mac Mail’s connection if it’s enabled.

#7: Hotmail Password Not Working on Mac

Because of the new Modern Authentication settings, now you have to enable the two-step authentication and create an app password for connecting Hotmail account. For steps, you can visit this page: Hotmail Account Settings

Still, you are facing a similar issue even after following all the given tricks. Then you should go for the advanced solution.

Also Read:

#8: Automatic Solution to Fix “Hotmail Not Working on Apple Mail” Issue

Download the Hotmail Backup Tool by Turgs, which makes the process smooth. With this software, you can move your complete Hotmail data to your Apple Mail account without facing any errors or problems. It provides several filters for hassle-free processes like:

Download Now

  • The data filtration option helps users to move only selective emails according to their choice.
  • This tool transfers your data directly without changing folder hierarchy and also takes care of email components.
  • Also, you can move data from Inbox, Sent, Starred, Important, Draft, Spam, and  Bin as well as other folders.

How to Fix the “Hotmail Not Working on Mac Mail” Problem?

  1. Launch the suggested solution on your machine.
  2. Type your email address Hotmail and hit on the “Login” button.

    email address Hotmail

  3. Provide the password of your Hotmail account and the “Sing In” icon.

    Hotmail account

  4. Select the needed folders and choose “MBOX” as the saving type.

    saving type

  5. Apply some filters and choose the location to save the output.

    choose the location

  6. Finally, select the “Backup” button to fix the “Hotmail not working on Apple Mail” issue.

    Hotmail not working on Apple Mail

After exporting your Hotmail email as MBOX format, now you to import this file to Apple Mac Mail account by given steps:

  1. Go to “File” option in Apple Mail.
  2. Select the “Import Mailboxes”.

    import mailboxes

  3. Enable the “File in MBOX Format” option and “Continue” button.

    file in MBOX format

  4. Locate the exported MBOX file to upload and “Continue” icon.

    browse the exported file

  5. Finally, after all settings hit on the “Done” option.

    Hotmail not working on apple mail

Closing Thoughts

It’s time to take action, we have explained all the possible methods to resolve the “Hotmail not working on Apple Mail” problem. This issue can be occurred because of multiple reasons which we have mentioned above.

If none works, then go for the automatic solution which moves your complete data without losing any information. for more details, you can contact us through 24*7 chat support.