Telstra Mail Backup: Save BigPond Emails to Your Computer
Telstra mail backup saves your Australian Telstra BigPond emails to your computer before closing your account or switching providers. The Turgs Email Backup Wizard connects to Telstra mail over IMAP and exports all emails to PST, EML, MBOX or PDF. The free trial saves 25 emails per folder.
Telstra BigPond email accounts are linked to your Telstra broadband subscription. Close your Telstra account and your bigpond.com email goes offline.
This guide covers how to do a complete Telstra mail backup to your computer, hard drive or flash drive.
Telstra Mail IMAP Settings
- IMAP server: imap.telstra.com
- IMAP port: 993
- Security: SSL/TLS
- Username: your full Telstra email address (e.g., yourname@bigpond.com)
Watch the Backup Tutorial
[youtube https://www.youtube.com/watch?v=QZY0-43v1sk]
How to Back Up Telstra Emails
Download and install the Turgs Email Backup Wizard on your Windows PC. The free trial exports 25 emails per folder.
Step-by-Step: Telstra Mail Backup
Step 1. Launch the Turgs Email Backup Wizard.
Step 2. Select Telstra from the left panel of email sources.
Step 3. Enter your Telstra email address and password. Click Connect.
Step 4. Select the folders you want to back up.
Step 5. Choose your output format (PST, EML, MBOX, PDF or direct migration).
Step 6. Set file naming options.
Step 7. Use Advanced Settings to filter by date if you only want emails from a specific period.
Step 8. Set the destination and click Backup. All selected emails download to your computer.
For other Australian or ISP email backup workflows, see the guide on migrating ISP email to Gmail. And for backing up other webmail providers, see the AT&T Email Backup guide.
Are you backing up Telstra emails before cancelling your BigPond account, or migrating to Gmail or Outlook?
Frequently Asked Questions
What are the Telstra mail IMAP settings?
Use imap.telstra.com on port 993 with SSL/TLS. Your username is your full Telstra email address (e.g., yourname@bigpond.com or yourname@bigpond.net.au).
Can I keep my Telstra email after leaving Telstra?
Telstra has changed its email policy over the years. As of recent updates, BigPond email accounts are deactivated when you close your Telstra broadband service. Back up your emails before leaving.
Can I back up Telstra email on a Mac?
Yes. Download the Mac DMG from the Mac tab above. The backup process is identical to Windows.
What formats can I save Telstra emails in?
PST (Outlook), EML, MBOX (Thunderbird, Apple Mail), PDF, HTML and direct migration to Gmail, Office 365 or any IMAP account.
How long does a Telstra mail backup take?
A 1 GB mailbox typically backs up in 15 to 40 minutes depending on your internet connection.
Can I migrate Telstra emails directly to Gmail?
Yes. Select Gmail as the output format and enter your Google credentials. The tool transfers emails directly without creating an intermediate file.
