How to Backup Optimum Email to Computer Hard Drive ?
Optimum webmail has no built-in download option, but you can backup all your Optimum emails to your computer using Turgs Optimum Email Backup. It connects via IMAP, downloads all folders and lets you save emails as PST, PDF, MBOX, EML and 10+ other formats. The free trial handles 25 emails per folder.
Optimum webmail is tied to your ISP subscription. When you switch providers or cancel service, your email account goes with it. If you have important messages in your Optimum inbox, you need to get them out before that happens. This guide shows you the fastest way to do it.
Why Back Up Optimum Emails?
Optimum is a regional ISP serving the New York Tri-State area. Like most ISP email services, it does not offer a built-in export option. Your emails live on their servers, and when your subscription ends, so does your access.
Beyond that, there are everyday risks. Account lockouts, server outages and phishing compromises can all cut you off from your inbox without warning. A local backup takes less than 10 minutes to create and protects you from all of those scenarios at once.
The tool that handles Optimum backups reliably is the Turgs email backup tool. It connects via IMAP, mirrors your full folder structure and exports to over a dozen formats. You can also use it to transfer your Optimum emails directly to Gmail, Office 365 or any other account in one step.
Optimum IMAP Settings You Need
The backup tool connects to your Optimum account via IMAP. You will need these settings ready when you start:
- IMAP Host Name: mail.optimum.net
- IMAP Port: 993
- Username: your full Optimum email address
- Password: your Optimum account password
If you have trouble connecting, check that IMAP access is enabled in your Optimum webmail settings. Some accounts have it turned off by default. Log in to your Optimum webmail, go to Settings, then check under Mail or Account to find the IMAP toggle.
How to Backup Optimum Email to Computer
Follow these steps to download your Optimum emails locally. The whole process takes about 5 to 10 minutes for a typical inbox.
Step 1: Download and install Turgs Optimum Email Backup on your Windows PC.
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Step 2: Launch the tool and enter your Optimum email address and password in the login fields. Enter the IMAP host name and port number if prompted.

Step 3: The tool connects to your Optimum account and lists all your email folders. Check the folders you want to include in the backup.

Step 4: Choose your output format. PST is the best choice if you plan to use the backup in Outlook. PDF works well for a permanent read-only archive.

Step 5: Set the destination folder on your PC where the output files will be saved. A 2,000-email inbox in PST format takes about 150 to 300 MB depending on attachment sizes.

Step 6: Click Next to start. The tool shows a live progress bar as it downloads each folder. Do not close the window until the completion message appears.

When finished, open your output folder to confirm the files are there. If you exported to PST, open it in Outlook via File then Open then Outlook Data File to verify the import.
Saving Formats and Transfer Options
The tool gives you more output options than you will probably need, which is a good thing. Here is what is available.
File format exports
You can save Optimum emails as PST, MSG, EML, EMLX, MBOX, PDF, HTML, MHT, XPS, RTF, DOC, CSV and ZIP. That covers every major email client and most document management workflows.
Transfer Optimum to another account
If your goal is to move your Optimum emails to a new service rather than save them locally, the tool handles direct migration to Office 365, Google Workspace, Exchange Server, Hosted Exchange, IBM Verse, Amazon WorkMail, IceWarp and any IMAP server. You do not need an intermediate file.
Desktop email clients
You can export directly into Outlook, Windows Live Mail, Lotus Notes, Zimbra, Thunderbird, Apple Mail, Gmail, Outlook.com, Yahoo Mail and Rediffmail. Switching email clients becomes a one-step process.
Key Features of the Backup Tool
Here is what makes this tool worth using over a manual drag-and-drop or a generic email client.
- Batch mode for multiple accounts: Upload a CSV file with credentials for multiple Optimum accounts and back them all up in a single run. Useful if you manage several Optimum addresses.
- Proxy server support: If you are on a corporate or filtered network, the tool supports proxy connections so IMAP traffic can route through your proxy settings.
- Date range filter: Set a start and end date to export only emails from a specific period. This saves time when you only need recent messages or a specific year’s archive.
- Folder structure preserved: Your Inbox, Sent, Drafts and all custom folders come through with the same hierarchy they had in Optimum webmail.
- Email properties retained: To, From, CC, BCC, timestamps, subjects and attachments all carry over intact.
- Standalone operation: The tool does not need Outlook or any other email client installed. It reads the IMAP data directly and writes the output files.
- All Windows versions supported: Works on Windows 11, 10, 8.1, 8, 7 and Windows Server 2019, 2016 and 2012.
Limitations to Know
Limitations
- Windows only: No Mac or Linux version is available.
- Free trial cap: The trial downloads only 25 emails per folder. You need a license for a complete backup of large inboxes.
- IMAP must be enabled: The tool connects via IMAP. If IMAP is disabled on your Optimum account, you need to turn it on in your webmail settings first.
- Active account needed: You must still have valid Optimum login credentials. Backups are not possible after an account is closed.
- Slow on large inboxes over slow connections: IMAP downloads depend on your internet speed. A 10,000-email inbox on a slow connection can take 30 to 60 minutes.
Frequently Asked Questions
Can I transfer Optimum emails to Gmail using this tool?
Yes. Gmail is one of the supported migration targets. The tool connects to both your Optimum account and your Gmail account and transfers emails directly without creating any intermediate files. Your folder structure maps to Gmail labels during the migration.
Does the free trial let me verify the backup works before buying?
Yes. The free trial downloads the first 25 emails from each folder. That is enough to confirm the connection works, the output format looks correct and your folder structure transfers as expected. Most users find that sufficient to evaluate the tool before purchasing.
Will backing up Optimum emails delete them from the webmail account?
No. The tool uses IMAP in read-only mode. It copies emails to your computer without removing them from Optimum servers. Your webmail inbox stays exactly as it was.
Can I backup multiple Optimum accounts at once?
Yes. Use the batch mode option. Create a CSV file with each account’s email address and password, load it into the tool and it processes all accounts in sequence. There is no cap on the number of accounts in the CSV.
Does the backup include email attachments?
Yes. All attachments are included in every format. If you export to PST, attachments open directly in Outlook. If you export to EML or MSG, attachments are embedded in each individual email file.
What Optimum IMAP settings do I need?
Use mail.optimum.net as the host name with port 993. Enter your full Optimum email address as the username and your webmail password. If your account uses SSL, that is already handled by the tool automatically on port 993.