How Can I Add My Gmail Account to Outlook? Complete Guide

Approved By Rollins Duke

Published On January 21st, 2025

Reading Time 8 Minutes Reading

Can’t add Gmail to Outlook? Are you also facing a similar issue? if yes, then don’t worry, most of the users who want to import their data into Outlook are suffering from similar issues.

Adding Gmail to an Outlook account is a common procedure for everyone, especially for professional users. Both are widely famous and used email clients around the world to manage professional and personal data.

Gmail is a web-based email service, and Outlook is part of the Microsoft suite, which is desktop-based. Both allow users to send/receive emails and manage other data, such as contacts, calendars, notes, journals, tasks, etc.

But when it comes to connecting accounts, most users can’t add Gmail to Outlook accounts for multiple reasons, some of which are mentioned below. Before starting the process, have a look at the causes of why it happening with users for better understanding:

Why is My Gmail Not Working on Outlook?

Before knowing the methods to resolve this problem (can’t add Gmail to Outlook), we will understand some basic issues with a solution to resolve this issue. Some of them are explained below in detail;

Remove Outlook Cache:

If you can’t add Gmail to Outlook account, then might be due to corrupted cache files. By deleting these files, you can solve this issue. The steps are given below:

Firstly, close your all running apps including the Outlook email client.
Use this path: %localappdata%\Microsoft\Outlook in File Explorer.
After that, delete the folders from here and restart your Outlook.

Restart Desktop:

This is the basic step; you can try to resolve the “unable to add Gmail account to Outlook” issue. so just switch off your machine properly and again restart it. After that try to connect your account into Outlook account.

Update Outlook Mac:

If you can’t add Gmail to Outlook account, then try to update your Outlook Mac & Windows email client. Upgrading your software is a good practice for all technical users because it prevents from appearing any errors:

Open the Outlook account.
Head to the “Help” button.
Go to the “Check for Updates” tab.
And if any update is available then update it quickly.

Verify IMAP/SMTP Settings

Using the wrong configuration setting can be a reason for the “cannot add Gmail to Outlook” issue. So, make sure you are using the right information while connecting both accounts. Like IMAP access and using app password to connect Gmail account is necessary.

Slow Internet Connection

Again, this is the basic step to resolve your issue. Make sure you are using a stable and fast internet connection while connecting your accounts. Because the internet problem is the major issue while adding Gmail to Outlook account.

Gmail Server Outage

There is a high chance of a slowdown server or temporary server outage in the Gmail account. So, this is another reason, if you can’t add Gmail to Outlook account.

Full Storage Space in Gmail

Also, if your Gmail account is running full you will be unable to add Gmail account to Outlook account. So, free up some space in Gmail and then try to connect Gmail to Outlook account.

Can’t Add Gmail to Outlook: How to Fix Manually?

If Outlook cannot connect to the Gmail server, so follow these manual methods. Firstly, we will try to resolve this issue by editing the internet settings. After that, you can try a TCP connectivity test to verify whether your network is blocking the port connection or not. Lastly, we will discuss the process of adding Gmail to Outlook account with complete steps:

#1: Gmail Not Working on Outlook Fixed with Internet Settings

Hit the “Win+R” keys.
Type ” inetcpl.cpl “ and hit the “Run” button.
Select the “Trusted Sites” >> “Sites” option.
Put this URL https://accounts.google.com/ and hit the Add button.
Lastly, try again to connect your accounts.

If still, you still can’t add Gmail to Outlook account, then you should try another method which is explained below in detail:

#2: By Using TCP Connectivity Test

Open Command Prompt on your machine using Search or Run.
Select to run as administrator.
Copy and paste the given command: “Test-NetConnection imap.googlemail.com -port 993”.
After that, enter this command: “Test-NetConnection smtp.googlemail.com -port 587”.
If the mentioned commands run successfully, it means the network is working well. There is no issue with the internet connection.
If it is not, then try to uninstall the Antivirus or you can change the Network.

#3: How to Add Gmail to Outlook Account Directly?

Most of the users don’t know the right way to connect accounts. So here we will mention all the possible information for your help if you can’t add Gmail to Outlook account.

Important Note: Enabling IMAP Access and App Password is required to connect Gmail account into Outlook account. Steps are mentioned in given screenshot:

Launch your MS Outlook.
Head to the “File” tab from the top.
Choose the “Add Account” option.
After that, enable the “Manual Setup” >> “Next” icon.
Now check the “POP or IMAP” option.
Enter the email address, password, and IMAP information.
Click on the “More Settings” >> “Outgoing Server” tab and then check the “My Outgoing Server (SMTP) Requires Authentication” and hit on the “OK” button.
After that, go to the “Advanced” tab provide incoming server details, and choose the “OK” button.
Back to the main screen and hit the “Next” button.
Click on the “Close” button after successfully closing all tasks.
Lastly, press the “Finish” button to fix the “unable to add Gmail account to Outlook” issue.

Can’t Add Gmail to Outlook Account with Alternate Solution

If you are unable to add Gmail account to Outlook account and you have to import your crucial data into your Outlook account without losing any single information, then you show download the Gmail Backup Wizard by Turgs.

This software has the power to export emails from all default folders of Gmail including Inbox, Sent, Draft, Spam, and other labels. This software comes with multiple advanced filters like selective backup, split, and separate PST, batch option to export emails from multiple accounts at once, etc.

Download Now Purchase Now

How to Fix “Cannot Add Gmail to Outlook” Issue? All Working Steps

Download the solution and then install it properly on your machine.
Type the email address of your Gmail account check the Using Google oAuth Authentication option (if not) and hit on the “Sign in with Google” option.
A screen will appear and click on the Select All option and then the “Continue” button to grant some required permissions.
After sometimes your folders and subfolders of Gmail will appear on the screen, and check the required data folders from here.
Tab on the “Select Saving Option” and choose “PST” as your saving type. (Because Outlook supports only PST format to import data).
Head to the “Filter Option” tab and check the needed filters to export Gmail emails to PST selectively as needed.
Select the location as per need or don’t change your file will save on Desktop location.
Lastly, hit the “Backup” button to fix the “can’t add Gmail to Outlook” issue.

After exporting your emails as .pst format, now you have to import this file into your Outlook account.

Open your Outlook account.
Head to the “File” tab.
Tap on the “Open & Export” >> “Import/Export” option.
Select “Import from Another Program or File” icon.
Choose “Outlook Data File(.pst)” and “Next” icon.
Navigate the location of your file.
Select the folder to upload your file.
Lastly, hit on the “Finish” button to view data.

Why Alternate Solution Over Manual Method?

There is no need to create any app password because this software works with advanced algorithms and Google oAuth. So that users can easily connect Gmail accounts to this tool.
Advanced filters help users export selective emails according to their needs by applying these filters: Date Range, To, From, Subject, etc. Even users can easily remove empty folders from the uploaded data.
This software is capable of backup up data from all folders of Gmail including Inbox, Sent, Draft, Important, Started, and other created labels as well.
If you can’t add Gmail to Outlook, then you should use this expert tool because there is no risk of data loss, even it gives you 100% surety that your data will move without losing information.

Also Read:

How to Migrate Gmail to IMAP Server?

How to Transfer Emails from Gmail to ProtonMail?

How to Change Personal Gmail to Business Gmail Securely?

Time to Say Goodbye

Here we have resolved of issue of those users who can’t add Gmail to Outlook accounts. we have tried to add all the information with possible issues and solutions, manual methods, and alternate solutions for professional users.

If you didn’t find manual methods helpful, then you can go for the expert solution directly. This software gives you 100% surety and safety that your all data will import without losing any information. Even it comes with a free demo version, which helps users analyze the process.