How to Backup HostGator Emails to Computer Hard Drive ?
To back up HostGator emails, use the Turgs Email Backup Wizard. Select HostGator as your email source, enter your credentials, choose a save format like PST, MBOX or PDF, and click Start. The tool downloads all your HostGator emails with attachments directly to your PC. The free trial lets you test before buying.
HostGator hosting accounts come with cPanel webmail. Those emails live on HostGator servers, not on your PC.
If HostGator suspends your account, you switch hosting providers or you simply want offline access to years of business emails, you need a backup. This guide walks through the exact process using the Turgs Email Backup Software to download all your HostGator emails to your local hard drive.
Why Back Up HostGator Emails?
HostGator webmail (cPanel) does not include a built-in bulk email export feature. You can read mail in the browser but you cannot download everything to your PC in one click.
Three situations make a backup essential. First, if you are moving to a different hosting provider, your email history stays on HostGator servers. Without a backup you lose years of correspondence. Second, if HostGator suspends your account for billing or policy reasons, your email access is cut immediately. Third, if you are switching your domain to a new email provider like Google Workspace or Microsoft 365, you want your history in a portable format like PST or MBOX before you make the switch.
The backup process using Email Backup Wizard takes about 20 minutes for a 2 GB mailbox.
Step-by-Step: Back Up HostGator Emails to Your PC
Download and install Email Backup Wizard on your Windows PC, then follow these steps.
Download Email Backup Wizard (Free Trial)
Buy Full Version
Step 1: Open Email Backup Wizard. From the list of email sources, select the HostGator option. HostGator uses standard IMAP, so the tool connects the same way as any cPanel webmail service.

Step 2: Enter your HostGator email address and password. These are the same credentials you use to log in to cPanel webmail or your email client. Click Connect.

Step 3: Choose your saving format. PST is ideal if you plan to open the backup in Outlook. MBOX works with Thunderbird and other open-source clients. PDF creates readable archive files. You can also save to PDF with encryption or export to Word format for documentation.

Step 4: Browse to the destination folder on your PC where you want the backup saved. Choose a drive with enough free space. A 2 GB mailbox produces roughly 2 to 3 GB of backup files depending on format.

Step 5: Click the Start button. The tool downloads your emails folder by folder, showing a live progress bar. When it finishes, you see a completion screen with the total email count and any errors.

Supported Output Formats
Email Backup Wizard supports over 20 output formats. The most commonly used ones for HostGator backups are listed below.
PST is the best choice if you plan to access the backup in Microsoft Outlook. The backup preserves folder structure, all attachments and metadata including sent date and recipient information.
MBOX is the open standard format supported by Thunderbird, Apple Mail and most Linux email clients. It is also accepted by Gmail and Google Workspace for import.
PDF converts each email into a printable, searchable document. This is useful for compliance and audit purposes.
EML saves emails as individual files. Each EML file opens in Outlook, Thunderbird or any standard email client.
Key Features of Email Backup Wizard
- Connects directly to HostGator via IMAP without needing any manual configuration
- Downloads emails with all attachments intact including embedded images
- Supports date range filtering to back up only emails from a specific period
- Handles all folders including Inbox, Sent, Drafts and custom folders you created
- Batch processing completes large mailboxes without manual intervention
- Works on Windows 7, 8, 10 and 11
What to Do After You Back Up HostGator Emails
Once the backup completes, take three steps to make sure your data is secure and accessible.
First, verify the backup by opening a few emails from the backup file. If you saved to PST, open it in Outlook. If you saved to MBOX, open it in Thunderbird. Spot-check emails from different folders and different dates to confirm attachments open correctly.
Second, copy the backup to a second location. A single local copy is not a true backup. Copy the file to an external hard drive, a USB drive or a cloud storage service like Google Drive or Dropbox. This protects you against local hardware failure.
Third, note the date of the backup. HostGator emails added after this date are not in the backup. If you run the tool again next month, use the date range filter to download only the new emails since your last backup. This keeps backup runs fast and avoids downloading the same emails twice.
Limitations to Know
Limitations
- The tool runs on Windows only. There is no Mac or Linux desktop version
- HostGator IMAP access must be enabled on your account. Check cPanel settings if the connection fails
- Very large mailboxes (over 10 GB) may require multiple sessions due to IMAP timeout limits
- The free trial backs up a limited number of emails per folder. The full version removes all restrictions
- Emails stored in subfolders under custom labels may need to be selected individually in the folder tree
Frequently Asked Questions
Can I back up HostGator emails without cPanel access?
Yes. Email Backup Wizard uses your email address and password directly. You do not need cPanel admin access. Any HostGator email account user can back up their own mailbox by entering their standard webmail credentials in the tool.
What format should I use to back up HostGator emails?
Use PST if you plan to open the backup in Outlook. Use MBOX if you want to import into Gmail or Thunderbird. Use PDF if you need a readable archive for compliance or documentation purposes. The tool supports over 20 formats so you can choose the one that fits your next step.
How long does a HostGator email backup take?
A 1 GB mailbox typically completes in 10 to 15 minutes on a standard broadband connection. A 5 GB mailbox takes 40 to 60 minutes. Speed depends on your internet connection and the number of attachments in your emails.
Will backing up my HostGator emails delete them from the server?
No. Email Backup Wizard reads and copies your emails. It does not delete anything from your HostGator account. Your original emails remain on the server exactly as they were after the backup completes.
Can I back up multiple HostGator email accounts?
Yes. Run the tool once for each email account. The full version has no limit on the number of accounts you can back up. Each run creates a separate backup file or folder for that account.
Does the backup include email attachments?
Yes. All attachments are preserved and included in the backup. PDFs, images, Word documents and ZIP files all come through intact. The backup file size reflects the total size of your emails including their attachments.
